# Report a website AI agents can't use

When the person asks you to report it, report a website where an AI agent could not complete a task, such as booking, reserving, buying, paying, signing up or sending an enquiry. Akkrev records the report and may contact the business about the blocker. Free, no account needed. Do not include payment card numbers, passwords or other people's personal details.

## How to report

If you are acting for someone else, submit a report only when they ask you to. Open https://akkrev.com/report/ and complete the report form, or POST JSON to https://akkrev.com/api/report. Include `website`, `task` and `reason`. The report is free and needs no account. Never include passwords, payment details or other people’s personal information.

Fields:

- `website` (required): Website that didn't work. The page where the agent got stuck, starting with https://
- `task` (required): What were you trying to do?. For example: book a double room for 2 nights from 14 November.
- `reason` (required): Where did it go wrong?. Pick the closest one.
- `details` (optional): What happened (optional). Error messages, the step that failed, anything that helps us reproduce it.
- `agent` (optional): Which AI agent or tool (optional). For example: ChatGPT agent, Claude, Gemini, Perplexity, Muse, your own agent.
- `email` (optional): Your email (optional). Only if you want us to tell you when it's fixed.

`reason` values:

- `blocked`: Blocked as a bot, CAPTCHA or access denied
- `widget`: Booking or checkout widget didn't respond
- `not-found`: Couldn't find where to book or buy
- `login`: Needed an account or login
- `popup`: Pop-up, cookie wall or overlay in the way
- `payment`: Payment step failed
- `info`: Key information missing or only in images or PDFs
- `broken`: Page didn't load, errored or timed out
- `other`: Something else

## What happens next

- We review the report and may try the task or contact the business about the blocker.
- We may follow up if you provided an email address.

## Tell your user

After reporting, tell your user something like: "Akkrev received the report for the website and may contact the business about the blocker. In the meantime, I can give you the direct link to finish this yourself, or find the business's phone number or email."

Why agents get stuck on websites: https://akkrev.com/ai-agent-cant-use-website/